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Frequently Asked Questions.

Dentist appointment insights.

Below are some of the questions we are asked most frequently by our patients. If you have a question before your next dentist appointment that you don’t see an answer for below, feel free to contact us, and our team at anaimo Dental Clinics will be happy to assist you.

What is the Canadian Dental Care Plan (CDCP)?

At Nanaimo Dental Clinic, we understand that many of our patients have questions and concerns about the proposed Canadian Dental Care Plan (CDCP). With so much uncertainty and complexity surrounding the plan, we want to provide you with information to help shed light on what the CDCP entails and how it may affect you. Here are some frequently asked questions and answers to guide you through this new initiative.

What is the Canadian Dental Care Plan (CDCP)?
The Canadian Dental Care Plan (CDCP) is a government-proposed initiative aimed at providing dental care coverage to Canadians based on their income. While the plan is designed to increase accessibility to dental care, it has raised several concerns and complexities among dental professionals and patients alike.

How is the CDCP coverage determined?
CDCP coverage varies from 0% to 100% based on your most recent Income Tax return. In reality, many CDCP patients won’t have the full cost of their appointment covered. On average, the CDCP fees for the most frequently used procedure codes are set to cover approximately 0% to 80% of the provincial guide fees. Depending on your family’s income, you may need to pay a percentage of the cost. The federal government will cover only a portion of the CDCP fees, leaving you responsible for additional charges, known as co-payments. In addition to the co-payment requirements, many of the established fees covered by the federal government do not cover the full cost of treatment in a dental office. You will be responsible for paying the difference. Those who did not file an Income Tax return will be ineligible for coverage under this plan. For information on the Canadian Dental Care Plan (CDCP) dental procedure codes and pricing, please refer to the Fee Schedule from sunlife.ca.

What costs will I still be responsible for under the CDCP?
Patients will need to pay the difference between the BC Fee Guide and the CDCP Fee Guide. Additionally, certain common procedures may have significant limitations, and some services will require predetermination and may not be accessible until November 2024.

Why do I need to provide a credit card authorization for the CDCP?
A credit card authorization is necessary to cover potential clawbacks by the government. This means that if there are any discrepancies in coverage or payments, the government can retrieve the funds from the patient’s credit card.

Will most dentists accept the CDCP?
Currently, there is significant opposition among dentists regarding the CDCP in its current form. Many dentists are concerned about the administrative burden and financial implications, as the plan requires them to operate at a 20% discount despite high overhead costs. Adjustments to the plan are necessary to address these concerns.

Is the CDCP free for patients?
No, the CDCP is not free. Patients are still responsible for paying the difference between the BC Fee Guide and the CDCP Fee Guide, and for certain procedures that may not be fully covered.

Should I cancel my existing dental insurance plan in anticipation of the CDCP?
No, we advise against canceling your existing dental insurance plan. The CDCP has not yet been fully implemented, and there are still many uncertainties and potential limitations associated with the plan.

Where can I find more information about the CDCP?
For more details, you can visit the Government of Canada website. Additionally, here is a published Op Ed that emphasizes the misconceptions and shortcomings of the plan by Joel Antel, President of the CDA.

How will Nanaimo Dental Clinic keep patients updated about the CDCP?
As more information becomes available, we will continue to provide updates on our website. Our goal is to ensure our patients are well-informed and prepared for any changes that the CDCP may bring. By remaining transparent and keeping our patients informed, we are upholding the standards that we have worked so hard to develop with our community over the years. Politics has led to much confusion and misunderstanding regarding the facts of the plan. Despite what politicians are saying, the CDCP is not a standard dental plan. It is a subsidy program based on household incomes, with specific restrictions on procedures and fees. More efforts are needed to provide this clarity to patients. For this reason, Nanaimo Dental Clinic is not accepting the Canadian Dental Care Plan (CDCP) at this time. If appropriate changes are made that will not decrease the quality of care that we value so much, we will be open to reconsidering accepting this plan, but significant changes must first be made. We, as care providers, will continue to offer caring and dedicated diagnosis and treatment to everyone, regardless of their insurance coverage. If you have any further questions or concerns, please contact our office.

How can cosmetic dentistry help improve the appearance of my smile?

Cosmetic dentistry is a type of dentistry that focuses on improving the appearance of your smile. If your teeth are broken, chipped, stained, worn, discoloured, or misaligned, cosmetic dentistry can give you a better smile. Whether you want teeth whitening, porcelain veneers, or are interested in dental implants, our Nanaimo dentists will work with you to develop a treatment plan that fits your needs.

How often should I go to my dentist for a teeth cleaning?

A dental cleaning aids in the early detection of tooth decay and gum disease and is extremely important to the longevity of your teeth. Your Nanaimo dentist and hygienist can determine how often you should visit the dentist for a teeth cleaning based on your specific needs.

What is sedation dentistry and do you offer it?

Yes! Our Nanaimo Dental Clinic offers two sedation dentistry options to make your appointment more comfortable. Your sedation dentist can administer oral sedatives one hour before your dental appointment, which will make you feel more relaxed and calmer. If you take oral sedatives, you will be required to have a responsible adult accompany you to and from your appointment. We also administer nitrous oxide, known as “laughing gas,” for patients that prefer to go about their day immediately after their appointment with no after-effects.

Do you do wisdom tooth extractions?

Yes! Most wisdom tooth extractions can be done in our office. Very occasionally we may need to refer a patient to a specialist to extract wisdom teeth.

Where is your Nanaimo Dental Clinic located?

Our Nanaimo Family Care Dental Clinic is located in the professional building at the corner of Northfield and Bowen Road.

Can I bring my children to this clinic your Nanaimo Dental Clinic?

Yes, we are a Family Dentistry Clinic! Our Nanaimo Dentists treat babies and children of all ages, from your child’s first visit to your teen’s routine checkup. At times it is necessary to refer a child to a specialist for treatment depending on age and/or the treatment needs. Book your dental appointment with our family dental care team today.

Can I have a one-visit root canal?

Yes! The vast majority of root canals we do involve only a single visit. Contact us to book an appointment with our root canal Nanaimo specialists now.

I think I am having a dental emergency. What should I do?

At Nanaimo Dental Clinic, we understand that dental emergencies can happen at any time. Our Nanaimo Dental Clinic will make our best efforts to see dental emergencies on the same day. Although this cannot be guaranteed, we will see you to assess your dental emergencies as soon as we possibly can. Pain, swelling, bleeding, or redness may indicate a dental emergency.

Is there convenient parking?

Yes! There is ample parking at our Nanaimo Dental Office right outside our door, which is free and convenient.

Which methods of payment does your Nanaimo Dental Clinic accept?

Our Nanaimo dental specialists accept cash, cheque, VISA, Mastercard and AMEX. Have questions? Contact us today.

Always welcoming new patients!

Our Nanaimo dentists provide dental care for all ages. Our clinic offers flexible hours and is open on Saturdays to accommodate your busy schedules. Book your appointment today!

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